FAQs

What are the delivery charges?

70 EGP Delivery

We deliver across all Egypt including for the Sinai Region. Delivery takes 3 to 5 working days. Once your order is confirmed, you will get a tracking number to follow your parcel.

The Delivery fee should not be calculated during promotion times when stated so always check your cart and checkout before placing your order.

Do I need to register to order ?

No need to register, you don’t need to register however we encourage you to do so to be able to order but also to enjoy the following benefits:

• Tracking your orders and see the history of purchases
• Save your personal information such as address and card details to be able to shop faster

Is my personal information kept private ?

Please be assured that we take data protection seriously, and your information will only be shared with third parties where they abide by applicable data protection legislation.

How do I order ?

You need to follow these steps to start shopping with us:

 

• If you’re registered user, then just sign in to your account
• If you’re not registered yet, you can connect through your Facebook / Google account or simply order as a guest
•  Once you have found what you wish for, select your size the quantity you want and click on the ‘ADD TO CART’ button.
• You can either continue shopping, or review the items in your shopping bag by clicking on VIEW YOUR CART.
• If you’re satisfied with the items in yours shopping bag, click ‘CHECKOUT’ to complete your order.

I have forgotten my password, what shall I do ?